Smart school IT ticketing, seamless SIS integration, and personalized workflows that keep your school technology running smoothly—so you can focus on education.
Built specifically for K-12 environments with the features you actually need
Intuitive ticketing system that makes tracking and resolving issues effortless. Categorize, prioritize, and assign tickets with just a few clicks.
Seamlessly integrate with your Student Information System to create a cohesive support ecosystem. Automatically pull student and staff data for faster ticket resolution.
Team members instantly see the tickets relevant to them. Customize dashboards and filters so everyone stays focused on their priorities.
Track response times, resolution rates, and common issues with built-in reporting. Make data-driven decisions to improve your support operations.
Students and staff can easily submit tickets, track progress, and communicate with your team—all from an intuitive self-service portal.
Set up automatic assignments, notifications, and escalations. Let TDT-Helpdesk handle the routine tasks so your team can focus on solving problems.
Simple forms that anyone can use to report issues
Organize tickets by hardware, software, network, or your own categories
Ensure critical issues get immediate attention
Automatically route tickets to the right team members
Keep everyone informed with automatic status updates
Collaborate with your team without cluttering the ticket history
Build a repository of solutions for common issues
Create templates for recurring issues to save time
Log time spent on tickets for accurate reporting
Add fields specific to your district's needs
Manage tickets from anywhere on any device
Link tickets to specific devices for better tracking
Seamless integrations with the tools your district already uses
Don't see your system? Contact us to discuss custom integrations.
One price per student. Unlimited tickets and users.
Priced per student • Unlimited tickets & technicians
💡 Bundle with TDT-Asset & TDT-Identity and save!
See how TDT-Helpdesk can transform your support operations. Schedule a personalized demo today.
"TDT-Helpdesk has revolutionized how we handle support requests. Our team can now track everything in one place, response times have improved dramatically, and teachers love the self-service portal. Best decision we made this year."